Refund Policy

Refund Policy

We want you to be satisfied with your purchase.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To request a refund or replacement, please provide:

• Your order number
• Photos of the item received
• A description of the issue

Customized products (including personalized names, numbers, and patches) are non-refundable unless they arrive damaged or incorrect.

Refunds will be processed to the original payment method after approval.

Shipping costs are non-refundable unless the issue was caused by our error.

For refund requests, contact us at suburbanostore@gmail.com